For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546)
For Technical Support ONLY: 1-800-378-1684
PO Box 220009
Milwaukie, OR 97269-0009
For Enrollments and Plan Changes:
Monday - Saturday 8:00 a.m. - 10:00 p.m. EST
Sunday 8:00 a.m. - 7 p.m. EST
For Technical Support:
8:00 a.m. - 12:00 a.m. EST (7 days a week)
If you're an existing customer, please provide us with your SafeLink Wireless serial number or your SafeLink Wireless phone number when contacting us so we can give you the best possible service.
Most questions can be answered in the FAQ section. If you still have questions or concerns, or if you want to contact us directly, you may do so here.
SafeLink Wireless® is a Lifeline supported service, a government benefit program. Only eligible consumers may enroll in Lifeline. Lifeline service is non-transferable and limited to one per household. Documentation of income or program participation may be required for enrollment. SafeLink is provided by TracFone Wireless Inc. More Legal