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Be wary of “FREE cell phone” scams

Please be careful with scammers that advertise online postings offering a free cell phone and free monthly wireless minutes on websites like Craiglist, Oodle Marketplace,, Ebay, Geebo, Backpage, etc. The scammers may claim to be representatives for SafeLink Wireless and will request that you respond with personal information and copies of personal identifying information to submit a LifeLine application on your behalf.

Please protect yourself and do not respond to these online postings.

When in doubt, contact the company directly to apply or to verify the legitimacy of any online solicitations by using any of these two ways:

  1. Via Web Click here to apply
  2. Via Phone 1-800-Safelink (723-3546)

If you feel you are a victim of fraud:

Contact Your Local Public Utility Commission

Or Contact:

Internet Fraud Complaint Center

Federal Trade Commission complaint form and hotline: 877-FTC-HELP (877-382-4357)

Lifeline is a government benefit program that provides discounts on monthly telephone service (wireline or wireless) for eligible consumers. To receive Lifeline benefits, consumers must either have an income that is at or below 135% of the federal Poverty Guidelines or participate in specific public assistance programs such as the Supplemental Nutrition Assistance Program (SNAP).