Please remember to keep your phone on to receive your free monthly minutes.
You may retrieve your Monthly Minutes by following these instructions:
If you have a Smartphone, click here to check your balance online.
This service is supported by Lifeline, a government benefit program. Only eligible consumers may enroll in Lifeline. Lifeline service is non-transferable and limited to one per household. Documentation of income or program participation may be required for enrollment. Offers vary by area and may not be available in all service areas. By submitting this application, you confirm that the phone service for which you are requesting Lifeline support, and which is identified by the phone number provided, belongs to you or a member of your household. The Lifeline discount for qualified customers can only be applied to eligible service plans purchased at: www.myfamilymobile.com, Walmart MoneyCenter, or by calling 1-877-440-9758. Services are subject to the Terms and Conditions of Service found at WFM.FinancialAssistanceAvailable.com. In the event of a conflict, the Terms and Conditions of Service available at WFM.FinancialAssistanceAvailable.com shall apply. This service is provided by TracFone Wireless. Inc.
Please be careful with scammers that advertise online postings offering a monthly Lifeline Discount on websites like Craiglist, Oodle Marketplace, Sell.com, Ebay, Geebo, Backpage, etc. The scammers may claim to be representatives for Walmart Family Mobile Financial Assistance and will request that you respond with personal information and copies of personal identifying information to submit a Lifeline application on your behalf.
Please protect yourself and do not respond to these online postings.
When in doubt, contact the company directly to apply or to verify the legitimacy of any online solicitations by using any of these two ways:
If you feel you are a victim of fraud:
Contact Your Local Public Utility Commission
Internet Fraud Complaint Center http://www.ic3.gov/default.aspx
Federal Trade Commission complaint form and hotline: 877-FTC-HELP (877-382-4357)
Lifeline is a government benefit program that provides discounts on monthly telephone service (wireline or wireless) for eligible consumers. To receive Lifeline benefits, consumers must either have an income that is at or below 135% of the federal Poverty Guidelines or participate in specific public assistance programs such as the Supplemental Nutrition Assistance Program (SNAP).