When you click Continue you will be redirected to TracFone's website to find your device. Locate and click on your device to open the instructions manual.
Your device is outdated and will lose service soon.
Please call 1-866-667-6437to request a free phone upgrade.
Additional Documentation Required
You will need to present address proof. You can send us a copy of an energy or water bill showing your name and address printed.
You will need to present identity proof: a document showing the last 4 digits of your social security number. You can send us a copy of your SSN card or SSA letter of benefits (please always cover the first 5 digits of the SSN on it).
You will need to present identity proof: a document showing your Name & Date Of Birth. You can send us a driver's license or state ID showing your birthday or a copy of your birth certificate or passport.
1. Write down the ENROLLMENT ID shown below you will need it to track the status of your application.
2. Click any of the buttons below to learn more about each option or to submit your proof:
This service is supported by Lifeline, a government benefit program. Only eligible consumers may enroll in Lifeline. Lifeline service is non-transferable and limited to one per household.
Documentation of income or program participation may be required for enrollment. Offers vary by area and may not be available in all service areas. The monthly program discount for qualified customers can only be applied to eligible service plans purchased at: www.myfamilymobile.com, Walmart MoneyCenter, or by calling 1-877-440-9758. To receive the monthly program discount qualified customers must purchase a monthly service plan that includes at least 750 voice minutes or 1GB of data. Services are subject to the Terms and Conditions of Service found at WFM.FinancialAssistanceAvailable.com. In the event of a conflict, the Terms and Conditions of Service available at WFM.FinancialAssistanceAvailable.com shall apply. This service is provided by TracFone Wireless. Inc.
ΔBy texting keywords to 611611 you are consenting to receive response messages. Message and Data rates may apply.
SafeLink Wireless® is a Lifeline supported service, a government benefit program. Only eligible consumers may enroll in Lifeline. Lifeline service is non-transferable and limited to one per household. Documentation of income or program participation may be required for enrollment. SafeLink is provided by TracFone Wireless Inc.
Be wary of “FREE cell phone” scams
Be wary of scams
Please be careful with scammers that advertise online postings offering a free cell phone and free monthly wireless minutes on websites like Craiglist, Oodle Marketplace, Sell.com, Ebay, Geebo, Backpage, etc. The scammers may claim to be representatives for SafeLink Wireless® and will request that you respond with personal information and copies of personal identifying information to submit a Lifeline application on your behalf.
Please be careful with scammers that advertise online postings offering a monthly Lifeline Discount on websites like Craiglist, Oodle Marketplace, Sell.com, Ebay, Geebo, Backpage, etc. The scammers may claim to be representatives for Walmart Family Mobile Financial Assistance and will request that you respond with personal information and copies of personal identifying information to submit a Lifeline application on your behalf.
Please protect yourself and do not respond to these online postings.
When in doubt, contact the company directly to apply or to verify the legitimacy of any online solicitations by using any of these two ways:
Federal Trade Commission complaint form and hotline: 877-FTC-HELP (877-382-4357)
Lifeline is a government benefit program that provides discounts on monthly telephone service (wireline or wireless) for eligible consumers. To receive Lifeline benefits, consumers must either have an income that is at or below 135% of the federal Poverty Guidelines or participate in specific public assistance programs such as the Supplemental Nutrition Assistance Program (SNAP).
Program Eligibility Proof Online
Use 's “” to obtain your program proof eligibility
STEP 1- Click Link:
STEP 2- Login using your user ID/Password if an account has been created or create a new account. If visiting the website for the first time, follow the instructions to create an account.
STEP 3- Once logged in please find section of program eligibility. The proof must include your name, the name of the benefit, and that you are eligible for program. You can provide several pictures with required information if needed.
STEP 4- Option 1- Print page with your proof eligibility and then fax it to 1-866-902-5756 or mail it to PO Box 220009, Milwaukie, OR 97269-0009, along with your completed and signed application.
Option 2- Screen Capture of your Proof. Follow instructions below:
You can get a picture of your program proof by using ‘Print Screen key on your computer’s keyboard frequently abbreviated ‘Prt Scr ’.
To save proof, the fastest and most successful way is to open your favorite word processing program or graphics editing program and create a new document. Place your marker at the beginning of the document or anywhere you want the screenshot to appear.
Using your keyboard, press (Ctrl + V ) which will insert the screenshot in your open document. Now Save (Ctrl + S ) the document, make sure to name it correctly (Enrollment ID) so you can easily find it and Save file to any of this formats PDF, JPG, PNG and TIFF.