Welcome to SafeLink Wireless

We are happy to be your wireless provider and we have so much to tell you. Please take a few minutes to navigate your Welcome Center and learn about your new service.

SafeLink Plans

Three Things to Remember

There are 3 important things you need to do to keep your SafeLink service active; but don’t worry, they are very easy and we will remind you if you forget.

Phone ‘on’

Keep your phone turned "ON" to ensure you stay enrolled in the program.

Failure to detect eligible usage will result in the termination of your service.

At least one call

This government sponsored program requires us to certify that you are using your benefits.

If you don’t use your phone at least once every 30 consecutive days, your benefit will be canceled.

Recertify every year

This program requires you to certify your eligibility every year in order to keep receiving your FREE Lifeline benefits.

The good news is it only takes a few minutes by phone/mail and seconds online; and don’t worry, we will remind you when it’s time to recertify.

SafeLink is required to verify that all customers are using their benefits. If you do not use your phone for at least 30 consecutive days your benefit will be cancelled. SafeLink service is supported by TracFone, America’s largest prepaid wireless company.

Get Extra Minutes, Text & Data

Looking for more? SafeLink is here to help. Add either of the cards below whenever you need extra minutes, text, data or even to call your loved ones abroad.

$10 airtime card 350 Additional Minutes
30 Days of Service
$12 airtime card 500 Minutes
500 Texts
500 MB of Data*
30 Days of Service
unlimited plans display card

Unlimited Talk, Text & Data

  • No Longer Enrolled? No Problem!
  • Benefits are good for 30 days*
$10 airtime card global

$10 Global Card§

  • Make International calls from the U.S.
  • Calls to mobile & landline phones supported
  • Plan is good for 30 days*

See by country

*Plan will revert back to regular benefit if another card is not added within 30 days. SafeLink service is supported by TracFone, America’s largest prepaid wireless company. §The $10 Global Calling Card must be combined with another SafeLink Service Plan to work. International long distance service is available to select destinations only, which are subject to change at any time. Calls must originate from the US and Puerto Rico only. No International roaming is allowed. Only for personal use. Calls are billed in one-minute increments. Airtime minutes will be deducted plus the cost of the International call. Rates are subject to change without prior notice. Card benefit expire 180 days from last use or 30 days after your Service is suspended, whichever occurs first. Available online only.

Learn About Your Additional Features

SafeLink is much more than just a Lifeline Benefit. Take advantage of all standard features including voicemail and text messaging. Now you can stay connected to your world wherever your are.


With voicemail you will never miss another call.

  1. Press and hold 1 on your phone to access your voicemail.
  2. Please follow the step-by-step instructions.
  1. From your SafeLink Phone, Press and Hold 1.
  2. Follow the prompts on the phone to listen to your message.

Text Messaging

Text messages are included in your SafeLink service. Whether you are at the movies or at a doctor’s appointment, now you can communicate with the world without saying a word.

Keep up with technology and learn how to send and receive text messages today. We promise it is easier than it sounds! Learn how.

Data usage

Some plans include data, if you want more you can always purchase additional data cards. Below are general guidelines for the amount of data per service:

  • 1 email (no attachment) 20KB
  • 1 email (with standard attachment) 300KB
  • 1 min. of streaming How-To-Video (standard) 4MB (240MB/hour)
  • 1 min. of streaming music 500KB (30MB/hour)
  • 1 hour surfing the Web 15MB
  • 1 app/song downloaded 4 MB
NOTE: Data usage varies by device. The above examples are based on averages and are estimates only that will vary based upon multiple factors. The actual amount of data used for the described activity can vary. The provided estimates are for monthly usage only.
1MB = 1,024KB 1GB = 1,024MB
SafeLink service is supported by TracFone, America’s largest prepaid wireless company.