SafeLink Wireless makes wireless telephone service more affordable by offering Lifeline service for qualified customers. Qualified customers will receive a free SafeLink Wireless handset and free monthly Minutes with no commitments, contracts, or bills. If you need additional Minutes, you can buy TracFone Airtime Cards at any TracFone retailer (Walmart, CVS, Kmart, Target, Radio Shack, Walgreens, Rite Aid stores, Family Dollar and Dollar General).
Our SafeLink Wireless service provides three different plans to choose from at NO COST to the customer. We also provide you with a FREE SafeLink Wireless phone at no cost. That is right, three different plans to choose from with FREE MINUTES EVERY MONTH AND A PHONE FOR FREE!
You are eligible if you receive benefits from one of the following programs:
A signed application must be completed to indicate that you participate in one of these programs. Note: If you qualify via Federal Public Housing Assistance (Section 8), National School Lunch Program’s free lunch program you Must also submit a copy of a document that proves your program participation.
Programs with (*) DO NOT require proof of participation, these programs are validated by a state agency for your convenience. Remaining programs require you to provide proof of participation such as, an award letter from SSA or state agency stating that you receive the benefit, or a similar official document. All documents must have the same name and address as provided in this application. Provide Copies ONLY (**) Applicants that only participate in the WI Homestead Tax Credit (Schedule H) will receive a form requested by the Department of Revenue (DOR). This form will need to be filled, signed and returned to the DOR in the prepaid envelope provided, consenting to the release of their eligibility information for the Lifeline Service.
You may also be eligible if your Total Household Income is at or under 135% of the Federal Poverty Guidelines. A signed application must be completed along with a copy of a document that proves your total household income.
Your SafeLink Wireless service will expire when you are no longer eligible for benefits or if you fail to re-qualify after a year of enrollment. We will contact you with a friendly reminder before your annual verification is due. Your SafeLink Wireless service will also expire when you are no longer eligible for benefits and you voluntarily cancel service from the program as required by the FCC. If you are randomly selected for the annual verification audit you will be required to provide photocopies of full documentation for proof of program or specific documentation for Federal Poverty Guideline Income qualification. Failure to provide photocopy proof of documentation will disqualify you and will require you to be cancelled from the SafeLink Wireless Lifeline benefit.The FCC also requires subscribers of SafeLink Wireless to self-verify under Penalty of Perjury for qualified program eligibility and Single Lifeline Benefit from SafeLink Wireless on an annual basis. If you are no longer eligible and cancel your service from the program, you can function as a regular TracFone Wireless customer through your SafeLink Wireless phone and you will be able to purchase TracFone Airtime cards and value plans to add additional airtime minutes and service days.
Applicants that only participate in the WI Homestead Tax Credit (Schedule H) will receive a form requested by the Department of Revenue (DOR). This form will need to be filled, signed and returned to the DOR in the prepaid envelope provided, consenting to the release of their eligibility information for the Lifeline Service.
The easiest and fastest way to apply for service is by filing out the application online and providing your e signature. Click here to fill out your application online.
Alternatively, you can call us at 1-800-Safelink to have an application sent to you via fax or mail. Once you have received and completed your application, sign the application and return it to us. *Note: If you select to qualify via income level or one of the following qualifying programs: Federal Public Housing Assistance (Section 8) or National School Lunch Program's free lunch program you Must also submit a copy of a document that proves your eligibility. For program participation, copies of the following items are required: a letter from SSA or state agency stating that you receive the benefit, or a similar document. For Income qualification, send copies of last year's Federal or State Income Tax return, a Social Security statement of benefit, a letter from your employer, pay stubs from 3 consecutive months, an Unemployment or Workmen's Compensation statement of benefits, a Retirement/Pension statement of benefits or a divorce decree, child support award, or other official document containing income information. Legal name and address on the documents must match the applicant.
If you have any questions, please contact the SafeLink Wireless Hotline at 1-800-Safelink
You may return copies of the documents that prove your eligibility for the Lifeline Service in one of the following ways:
Please contact our SafeLink Wireless information line at:
1800Safelink (723 3546)
Monday through Saturday, 8a.m. to 10p.m. and Sunday 8a.m. to 7p.m, Eastern Standard Time.