Please be advised that effective January 1, 2014, the Alabama Statewide 911 Board ("911 Board") passed regulations that impose a new eE911 tax or charge on your free Lifeline phone benefits that you currently receive at no charge. Enhanced 911, or "E911" is a system that links emergency callers with the appropriate public safety E911 answering center.
What does this mean to you? You should send a check or money order, each month, payable to SafeLink Wireless in the amount of $1.75 to:
P.O. Box 3103
Carol Stream, IL 60132-3103
Please DO NOT SEND CASH. Only checks or money orders will be accepted. Please include your enrollment ID or SafeLink phone number on your payment. You will receive a monthly text message from SafeLink Wireless to remind you to pay this fee.
If you have any questions about this fee or your bill, please call 1-800-478-5694.
Welcome to the verification and change of personal information process for SafeLink Wireless Service. First, we need to identify your records in our database, so please enter the information requested below using the same information you entered when you submitted the original application, or the information used the last time you changed your personal information.
The security of your personal information is important to us. For your protection, the information on this website is encrypted using Secure Socket Layer (SSL) technology..